Refund Policy

ACCOUNTS REFUND POLICY

Hello valued customer,
Please read our Refund Policy carefully before purchasing any product or service.
Before purchasing any of our services, make sure to read the product description carefully to avoid incorrect purchases. If you are unsure about anything, feel free to contact us before buying. We are always willing to help you choose the correct product.

ACCOUNT REFUND POLICY

We offer a 100% refund only in the following cases:

• You cannot log in to the account because the login details provided are incorrect.

• The account you received does not match the description listed on the website.

• The account is banned at the time of purchase.

Note: All accounts are thoroughly checked before being listed on the website, so the chances of receiving a banned account are extremely low.

Refunds will be issued using your preferred payment method. However, we prefer cryptocurrency due to privacy and lower transaction fees.

REFUND REQUESTS

To request a refund, please contact an administrator and provide your Order ID. You can find your Order ID in the confirmation email sent to the email address used during purchase.

REPLACEMENTS

If you prefer a replacement instead of a refund, we can offer another account that matches your purchase (or possibly better), depending on the issue or inconvenience caused.

WARNING

• We do NOT offer refunds if the account becomes banned due to your own actions.

• PC users must ensure they are not HWID banned before logging into purchased accounts.
• We do NOT offer refunds for services such as camo boosts, rank boosts, AFK bot services, or VPN-related services.



✨DMA RETURN & REFUND POLICY

🛍️ Return Policy

✅ Eligibility for Returns

To qualify for a return, the product must meet at least one of the following conditions:

• The product is defective or non-functional upon receipt.
• The product was damaged during transit, and the damage was reported within 24 hours after delivery.
• The product does not match the specifications of the item ordered.

📸 Proof of Hardware Issue

To process a return, you must provide clear documentation, such as:

• Photos or videos showing the issue.
• A brief written description of the malfunction.

Our support team will review the submitted evidence to assess return eligibility.

⏱️ Timeframe for Returns

• You must notify us of any issues within 3 days of receiving your order.
• After verification, we will begin the return process if eligible.

🚫 Non-Eligible Items

The following are not eligible for return under any circumstances:

• Products that have been altered, modified, or misused.
• Items with physical damage caused by the customer.
• Products not in original condition.

🔁 Return Process

• If your return request is approved, you will receive step-by-step instructions to complete the return.

🚚 Shipping Costs

• If the return is approved and the issue was due to our error, we will cover the return shipping.
• If the return is for reasons unrelated to defects or shipping damage, the customer is responsible for shipping costs.

💸 Refund or Replacement

• Once we receive and inspect the returned product, we will determine whether to issue a refund or provide a replacement.

💬 Need Help?

If you have any questions or concerns, please reach out to our support team.